← All diagnostics
THE BOUNDARY THE REVIEW
A FOCUSED DIAGNOSTIC
Signup to first value
People arrive. What helps them get their first useful result?
Prepare my inquiryScope, fees, access, and timing agreed before work begins.
One journey. A clear question.
One defined role and first-use journey, from the arrival promise to a useful output.
What to bring
The acquisition page, access to a safe test account or screen recording, current onboarding messages, and any permitted research or event evidence.
What we’ll examine.
- The expectation set before signup
- Required steps, permissions, and missing prerequisites
- The first useful output and how someone recognizes it
- Follow-up relevance, recovery, and event coverage
What you leave with
An annotated path, the priority question, a proposed next step, and a measurement brief appropriate to the available evidence.
The boundary matters.A diagnostic is not a performance guarantee. Full redesigns, new integrations, data migrations, and extensive implementation require their own agreed scope.
START WITH SOMETHING USEFULSee the thinking.
See the thinking.
Try the worksheet.
Use a clearly labeled example and a free working sheet before deciding whether you need a review.

